Appointments

Covid-19 Pre-screening: Prior to and at the time of your appointment:

All patients and staff are required to use the Covid-19 Self-Screening tool before booking or attending an appointment
this will be reviewed with a staff member a couple days prior to your appointment by phone and again at the time of your appointment
additional screening questions may also be asked to ensure safety of the staff at Ezentials and the practitioner
Anyone who is symptomatic and/or does not meet the pre-screening criteria will be asked to leave the clinic, contact 8-1-1 for testing and re-schedule your when it is clinically indicated

You will be asked to attend the clinic no earlier then 5 minutes before your appointment
You will be expected to bring you own mask, as kindly wear it during your time at the clinic
Patients will be asked to wash their hands prior to and after their session, following the guidelines outlined by the Ontario Osteopathic Association (OOAElectronic forms of payment is encouraged
please arrange for e-transfers prior to or at the time of you appointment or credit card payments *include your work email for transfers?
Ensure you are wear lose fitting clothes, nothing that would restricts movement of limbs.
Please also bring with you any referral letters and x-ray/scans that you may have.

The waiting room will be arranged in such a way to ensure appropriate physical distancing requirements of 2 meters
Clients who arrive early will be asked to remain in their cars or outside the prior to their appointment times
A maximum of one person will be allowed in the waiting room at all times.
Appointments will be staggered in such as way to ensure appropriate physical distancing requirements
Patient must arrive unaccompanied unless patient is a minor who requires parent/guardian, or infirm and needs assistance

Patient and Practitioners will wash their hands upon entry and departure with soap and water for at least 20 seconds, followed by thorough drying
Alcohol-based hand sanitizer is also available but is NOT to replace hand washing, only acting as a secondary support
Face touching avoidance is highly recommended as the coronavirus can be spread by touch if a person has used their hand/s to cover a cough or a sneeze
Frequently clean and disinfect common areas and high touch surfaces with approved grade disinfectant, at a minimum between each patient
including but limited to door nobs, light switches, tablets, chairs, stools, table surfaces
Single use linens and thorough treatment table disinfecting and cleaning

Patients must bring and wear their own cloth or paper/disposable (surgical) mask during their time at the clinic. Practitioners will use cloth or paper/disposable (surgical) masks during treatment. Cloth masks will be laundered after each use.
Practitioners will also be wearing designated work only clothes and shoes