Now Located at 1984 Regent St #118! Services Bilingues !

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    • Home
    • What is Osteopathy?
    • Osteopathic Treatment?
    • Pricing
    • About Us
    • FAQs
    • Appointments
    • Contact Us
  • Home
  • What is Osteopathy?
  • Osteopathic Treatment?
  • Pricing
  • About Us
  • FAQs
  • Appointments
  • Contact Us

Appointments

Covid-19 Pre-screening: Prior to and at the time of your appointment:


  • All patients and staff are required to use the Covid-19 Self-Screening tool before booking or attending an appointment
  • this will be reviewed with a staff member a couple days prior to your appointment by phone and again at the time of your appointment
  • additional screening questions may also be asked to ensure safety of the staff at Ezentials and the practitioner
  • Anyone who is symptomatic and/or does not meet the pre-screening criteria will be asked to leave the clinic, contact 8-1-1 for testing and re-schedule your when it is clinically indicated


Preparation for your appointment:


  • You will be asked to attend the clinic no earlier then 5 minutes before your appointment
  • You will be expected to bring you own mask, as kindly wear it during your time at the clinic
  • Patients will be asked to wash their hands prior to and after their session, following the guidelines outlined by the Ontario Osteopathic Association (OOAElectronic forms of payment is encouraged
  • please arrange for e-transfers prior to or at the time of you appointment or credit card payments *include your work email for transfers?
  • Ensure you are wear lose fitting clothes, nothing that would restricts movement of limbs.
  • Please also bring with you any referral letters and x-ray/scans that you may have. 


Physical Distancing:


  • The waiting room will be arranged in such a way to ensure appropriate physical distancing requirements of 2 meters
  • Clients who arrive early will be asked to remain in their cars or outside the prior to their appointment times
  • A maximum of one person will be allowed in the waiting room at all times.
  • Appointments will be staggered in such as way to ensure appropriate physical distancing requirements
  • Patient must arrive unaccompanied unless patient is a minor who requires parent/guardian, or infirm and needs assistance


Strict Cleaning and Hygiene Procedures:


  • Patient and Practitioners will wash their hands upon entry and departure with soap and water for at least 20 seconds, followed by thorough drying
  • Alcohol-based hand sanitizer is also available but is NOT to replace hand washing, only acting as a secondary support
  • Face touching avoidance is highly recommended as the coronavirus can be spread by touch if a person has used their hand/s to cover a cough or a sneeze
  • Frequently clean and disinfect common areas and high touch surfaces with approved grade disinfectant, at a minimum between each patient
  • including but limited to door nobs, light switches, tablets, chairs, stools, table surfaces
  • Single use linens and thorough treatment table disinfecting and cleaning


The Use of Personal Protective Equipment:


  • Patients must bring and wear their own cloth or paper/disposable (surgical) mask during their time at the clinic. Practitioners will use cloth or paper/disposable (surgical) masks during treatment. Cloth masks will be laundered after each use.
  • Practitioners will also be wearing designated work only clothes and shoes


Book now

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